Customer Care
My goal is not to have customers, but collectors. I want people to enjoy my work and have it enrich their lives on a daily basis. I've had people tell me that they've remodeled the room around a piece of art. That said, if you buy a piece of art, and it's just not you, you have 7 days to inform me and arrange its safe return.
Please review the actual dimensions of the painting in the listing and measure it for your space. If artwork gets damaged in shipping, please contact me at info@maryjamesketch.com, and we will get it rectified.
PRIVACY & SAFETY
Your privacy is very important to us. We do not share any personal, demographic, or financial data with any third party. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Payment information is not retained by Mary James Ketch Studio and we take precautions to protect your information during this process. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way through a Payment Processing System (Shopify Payments or Paypal, depending on our
preference at checkout).
By using the Mary James Ketch Studio website, you consent to the data practices described in this statement.
In order to better provide you with products and services offered on our site, Mary James Ketch may collect personally identifiable information, such as your name, address, email and telephone number.
When you purchase Mary James Ketch's products, we collect billing and credit card information. This information is used to complete the purchase transaction but is help in an encrypted and secure payment processing service (Shopify Payments or Paypal). Mary James Ketch Studio has no access to
this information.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Mary James Ketch collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Mary James Ketch may also use your personally identifiable information to inform you of other products or services available from the studio.
Mary James Ketch does not sell, rent or lease its customer lists to third parties.
Mary James Ketch may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Mary James Ketch, and they are required to maintain the confidentiality of your information.
Mary James Ketch may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mary James Ketch or the site; (b) protect and defend the rights or property of Mary James Ketch; and/or (c) act under exigent circumstances to protect the personal safety of users of Mary James Ketch, or the public.
Mary James Ketch may keep track of the websites and pages our users visit within this website, in order to determine what Mary James Ketch services are the most popular. This data is used to deliver customized content and advertising within Mary James Ketch to customers whose behavior indicates that they are interested in a particular subject area.
Information about your computer hardware and software may be automatically collected by Mary James Ketch. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mary James Ketch website.
The Mary James Ketch Studio website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mary James Ketch Studio services or websites you visit.
Mary James Ketch does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use
this website.
From time to time, Mary James Ketch Studio may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other generalcommunication. In order to improve our Services, we may receive a notification when you open an email from Mary James Ketch or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Mary James Ketch, you may opt out of such communications by selecting "unsubscribe" at the bottom of a newsletter.
Mary James Ketch reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Mary James Ketch welcomes your questions or comments regarding this Statement of Privacy. If you believe that Mary James Ketch has not adhered to this Statement, please contact Mary James Ketch at:
Mary James Ketch Studio
1300 60th Ave NE
Norman, Oklahoma 73026
